Transforming the Smart Home User Experience
Published By : Parks Associates Published Date : 2016-11-14 Category : Technology Media & Telecommunications Sub Category : Home Network No. of Pages : 50

Technology advances in data analytics, in modeling and mining unstructured data, are changing the way that consumers interact with products.

Two-way voice and video analytics, combined with cognitive computing, are providing greater contextual awareness, enabling a new layer of highly personalized value-added service.

This report discusses how technology is transforming the smart home user experience.

1.0 Report Summary

  • 1.1 Purpose of Report
  • 1.2 Scope of Report
  • 1.3 Research Approach/Sources
  • 1.4 Core Questions Answered

2.0 The User Experience

  • 2.1 Purchase Process
  • 2.2 Product Reliability
  • 2.3 Setup
  • 2.4 User Interface
  • 2.4.1 Voice Recognition / Natural Language Interaction
  • 2.5 UX Personalization and Customization
  • 2.5.1 Customized Use Cases and Tools
  • 2.5.2 Balancing Convenience, Control, and Autonomy
  • 2.5.3 Maximizing Smart Home Functionality
  • 2.6 Customer Support
  • 2.7 Data Analytics: Simplifying the User Experience

3.0 UX Investment

  • 3.1 Financial Model
  • 3.2 Competition
  • 3.3 UX Investment Decisions

4.0 Company Profiles

5.0 Forecast

  • 5.1 Forecast Methodology and Assumptions
  • 5.2 Forecast

6.0 Implications and Recommendations

  • 6.1 Implications
  • 6.2 Recommendations

7.0 Appendix

  • 7.1 Glossary

8.0 Index

  • 8.1 Image Sources

Figures

  • Smart Home User Experience Components
  • Brand Consideration for Connected CE Products
  • Factors Considered by CE Purchasers Other Than Brand
  • Top Three Purchase Considerations for Connected CE Products
  • Technical Problems Experienced with Smart Home Devices
  • Inconvenience of Device Setup
  • Likelihood of Purchasing the Same Brand Again
  • Voice Control Continuum
  • Methods of Interaction with Devices and Services
  • Examples of Alexa Compatible Devices and Services
  • Communication Method Used Most Often on Most-Often Used Connected CE Device
  • Ideal Smart Thermostat Interfaces
  • Ideal Smart Lock Interfaces
  • UX Investment Decision Factors
  • Amazon Company Profile
  • Vivint Company Profile
  • Roku Company Profile
  • Control4 Company Profile
  • Apical Company Profile
  • Nuance Company Profile
  • Forecast Methodology
  • Forecast of Connected Device Unit Sales with Voice Control Capability
  • U.S. Forecast of Mobile Device Unit Sales with Voice Control Capability
  • U.S. Forecast of Connected CE Device Unit Sales with Voice Control Capability
  • U.S. Forecast of Smart Home Device Unit Sales with Voice Capability
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